Live technical support is available 24x7. Please note that the support phone number may be different based on the program you have enrolled for. Therefore, the following information is for contacting the general support desk. Please open the support / help page from the "My Training" section once you have successfully enrolled if you have any further questions.
Emails and phones are answered: 24x7
The general support email is:
The general support phone is: 1-800-442-1149
You may also use the submission form below to reach support and start a trouble ticket.

System Requirements
To ensure the most enjoyable user experience, we recommend using a computer and Internet connection with the following attributes:

  • IBM PC Compatible Computer or Mac Computer (we recommend at least 1 GB RAM and min. 2GHz processor).
  • Microsoft Windows XP or Vista operating system.
  • Internet connection (we recommend any type of broadband connection).
  • Sound Card with speakers or headphones.
  • Monitor connected to a video card with driver equivalent to, or newer than, SVGA (1024x768).
  • Browser: IE7+ or FireFox 3+.
  • Microsoft Windows Media Player (free download below).
  • Adobe Acrobat Reader (free download below).
  • Adobe Flash Player (free download below).
  • Cookies and Javascript both must be enabled.

Free Downloads:
If you would like a free upgrade to the recommended software mentioned above, you can easily download the latest versions by clicking on the links below:

If you chose to submit the form below, please click the 'Submit to Support' button once. We will contact you once your trouble-ticket has been received and processed.

*Full Name: 
Phone Number: 
Operating System: 
Problem Area: 
Internet Access: 

Username or Email